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Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Welcome to FinWise ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website finwise.store and purchase our financial education courses.

1. Information We Collect

1.1 Personal Information

We collect information that you voluntarily provide to us when you:

  • Register for an account
  • Purchase our courses or services
  • Subscribe to our newsletter
  • Contact us through our website
  • Participate in surveys or promotions

This information may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing: To process and fulfill your course purchases, send confirmations, and provide customer support
  • Account Management: To create and manage your user account and provide access to purchased courses
  • Communication: To send you updates, newsletters, marketing materials, and important information about our services
  • Improvement: To analyze website usage, improve our courses, and enhance user experience
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Fraud Prevention: To detect, prevent, and address fraud and security issues

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:

  • Payment processors
  • Email service providers
  • Web hosting services
  • Analytics providers (Google Analytics, Facebook Pixel)

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through certified payment gateways
  • Regular security assessments and updates
  • Access controls and authentication procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.

5.2 Data Deletion

You may request deletion of your personal information, subject to legal retention requirements. Contact us at [email protected] to submit a deletion request.

5.3 Marketing Communications

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us directly.

5.4 Cookie Management

You can set your browser to refuse cookies or alert you when cookies are being sent. Note that some website features may not function properly without cookies.

6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to request deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

11. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +1 615-507-3489
  • Address: 76030 Weber Pike Apt. 518, Port Favian, QC Y5X2M9, Canada
  • Registration Number: 55896196

14. Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website or services.

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  • 76030 Weber Pike Apt. 518
    Port Favian, QC Y5X2M9
  • +1 615-507-3489
  • [email protected]

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